Shell has confirmed that it is experiencing technical glitches with its site system, which has affected operations at hundreds of its stations nationwide.
According to a statement released by the company, the issue started at approximately 1am on January 16, where customers were unable to perform credit card transactions to purchase fuel.
As of current, 230 Shell stations have returned to operating normally, accepting both cash and credit card transactions. Meanwhile, other stations will still continue to accept cash payments.
The company is currently working with its IT vendor to identify the cause and extent of the issue. It also stated that it will work tirelessly to resolve the matter, and apologises for any inconvenience caused to customers and retailers.